Now In: Frequently Asked Questions

1) What are my payment options?
We accept Visa, MasterCard, American Express and Discover.

2) How long does it take for my order to be processed?
Your order should be processed within 72 hours.

3) Will I receive a receipt or an order confirmation?
Yes. After clicking the "Place your order" button during the purchasing process, an order summary will be displayed. You may print this order summary as a receipt of purchase. Additionally, once your order is placed, you will receive a confirmation email.

4) Are transactions safe on this website?
Absolutely! Our servers are utilizing Secure Sockets Layer (SSL), a widely used industry standard encryption technology to make internet purchases safe. Click here if you'd like more information.

5) Is my personal information kept private?
Of course. We will only use your personal information to process your order and to contact you about your order details. We will not sell or distribute your personal information. If you would like more information on this subject, you can review our privacy policy here.

6) Who is K12 Complete?
K12 Complete is the company providing this online store. Their mission is to provide schools and related organizations with the most innovating e-Commerce solutions available. Their goal is to help to reduce the burden of cash and check handling and to promote community participation in a united online store.